By outsourcing Sales and Customer Retention you keep your existing customers while adding new ones everyday. We provide both Inbound Sales and Outbound Sales to be able to successfully fulfill all the needs of the companies that entrust the outsourcing of their Call Center needs to us.
We operate in Italian, English, and Spanish… Our office is located in Tirana, Albania which makes hiring cheaper and easier since most Albanians are polyglots.
We can hire a new European Language Speaking team in a matter of weeks.

By outsourcing Inbound Customer Service and Live Chat Support , your business can offer top-notch customer service around the clock. With the ability to provide assistance in real time, live chat outsourcing can help to reduce response times and improve customer satisfaction. Plus, with multilingual support, you can expand your customer base and better serve a global audience. By providing timely and effective support through live chat, you can improve customer retention and build a loyal customer base. Consider integrating live chat outsourcing into your business strategy to improve customer satisfaction, reduce response times, and serve a global audience.

By outsourcing Lead Generation, you will never run out of new customers. By having a dedicated and structured marketing team you increase your visibility and reach. Our marketing team has recently re-tested every piece of marketing software available, to make sure that we can provide the cutting edge technology of marketing outsourcing. No need to spend thousand trying to figure it out digital marketing by yourself.

Outsourcing your Back Office functions can offer numerous benefits to your B2B business.
It can save time and resources, as a team of specialized professionals can handle tasks such as data entry, accounting, and HR. Back office outsourcing can also provide access to a team of experienced professionals who are trained to handle a variety of tasks and projects. Additionally, outsourcing your back office functions can allow your business to scale its support needs up or down as necessary, providing flexibility and cost-efficiency. Finally, back office outsourcing can help to improve your business’s overall efficiency and productivity, as it allows your in-house staff to focus on more strategic tasks.

By outsourcing Data Entry and Data Annotation, your business can streamline processes, drive efficiency, and tap into the expertise of a specialized team. Let us help you :

• increase email deliverability rate
• digitalization of documents
• personal assistant,
• calendars,
• filter data,
• general manual procedures etc.

By outsourcing IT Support, your business can tap into a pool of expert technicians and achieve maximum uptime and productivity. With the ability to scale support as needed, IT support outsourcing offers unparalleled flexibility and cost-efficiency. By leveraging the skills and experience of a dedicated support team, you can drive business success and stay ahead of the competition. Don’t let technical issues hold your company back – consider outsourcing IT support to unlock your full potential.

If you talk to us you will probably find out that you can outsource your whole company to APEX Smart Solutions. But if you have any ideas that we haven’t included, then you definitively should contact us. It would be beneficial to have a talk.

Click the button below and lets make this happen.