Our start-up solutions include:

  • Digital Customer Service
  • Content Control and Verification
  • AI Operations
  • Back-Office Support
  • Microtasking
  • Telemarketing
  • Lead Generartion

Lets make things happen!

BeforeAfter
 Start-up Acceleration

Our start-up solutions include:

  • Digital Customer Service
  • Back-Office Support
  • Micro tasking
  • Telemarketing
  • Lead Generartion

Expand team talent across all areas of customer engagement by joining your team with ours.

Languages We Operate

ENGLISH
ITALIAN
SPANISH
Other EU

Our HR department has a wide range of languages on emergency contact.
Talk to us to get a more accurate ramp up time for the specific team you need.

Languages We Operate

ENGLISH – 80% Ready
ITALIAN – 80% Ready
SPANISH – 50% Ready
Other EU

Our HR department has a wide range of languages on emergency contact.
Talk to us to get a more accurate ramp up time for the specific team you need.

How it works

The process of hiring virtual staff with us is quick and simple. Schedule a consultation, tell us what you need, meet your key account executive and get started!

  • 1
    Schedule a consultation.​

    Book a free consultation with our outsourcing specialists.

  • 2
    Describe your needs.

    Tell us what tasks you are looking to outsource.

  • 3
    Get Started.

    FAQ, template development, system integration and we go LIVE.

How
it works

The process of hiring virtual staff with us is quick and simple. Schedule a consultation, tell us what you need, meet your key account executive and get started!

  • 1
    Schedule a consultation.​

    Book a free consultation with our outsourcing specialists.

  • 2
    Describe your needs.

    Tell us what tasks you are looking to outsource.

  • 3
    Get Started.

    FAQ, template development, system integration and we go LIVE.

Why Choose Us?


 

OUR PROVEN APPROACH

What to expect when working with Apex Smart Solutions…

Determine & Design

We will identify the scope, goals, and objectives of the project. Then we’ll develop a customized plan to achieve the desired outcomes.

1
2
Recruit & Train

We ramp up the recruiting & training process according to the guidelines that were determined from the previous step.

Deploy & Monitor

We implement the solution and ensure proper execution while continuously monitoring the team dedicated to you.

3
Results
Report Project Results

We will provide you with a detailed report of the project results, including recommendations for improvement.

Optimize & Expand

We will work with you to refine the process and digitize it for easy access and reference. This will ensure that the process is scalable.

Refine
1
Determine & Design

We will identify the scope, goals, and objectives of the project. Then we’ll develop a customized plan to achieve the desired outcomes.

Recruit & Train

We will ramp up the recruiting & training process according to the guidelines that were determined from the previous step.

2
3
Deploy & Monitor

We will implement the solution and ensure proper execution while continuously monitoring the team dedicated to you.

Report Project Results

We will provide you with a detailed report of the project results, including recommendations for improvement.

Results
Refine
Optimize & Expand

We will work with you to refine the process and digitize it for easy access and reference. This will ensure that the process is scalable.

A Place Where People Enjoy Working.

Our morale is always high.

We do regular training, followed by team building activities so that new personnel can feel at home from the start and we all stay sharp and updated.

Everyone matters at Apex Smart Solutions.

We implement a healthy performance-based bonus system for our employees, so they have constant motivation to outperform themselves.

A Place Where People Enjoy Working.

Our morale is always high.

We do regular training, followed by team building activities so that new personnel can feel at home from the start and we all stay sharp and updated.

Everyone matters at APEX Smart Solutions.

We implement a healthy performance-based bonus system for our employees, so that they never lack the motivation to outperform themselves.

Reviews

We Build Relationships.

WINDTRE Telecomunications

Alko-Impex Constructions

Telecom Mobile

Vodafone Italia

Logical

MBN Productions

Aladini

OpenCraft

Reviews

We Build Relationships.

Their Outbound department has a tendency to outperform itself, according to our data for 2021-2022

WINDTRE Telecomunications

Amazing Sales Team.
All our data is sorted and our clientele gets instant reception.

Vodafone Italia

Our main choice for local outsourcing. Every part of the process ramped up in record time.

Alko-Impex Constructions

A great nearshore ally. Professional Call Center services and reliable back office support.

Telecom Italia Mobile

Customer Satisfaction increased by 32% since we got our dedicated customer support team.

GIGATECH ISP

The most comprehensive lead geneneration and sales prospecting system we’ve come across.

EXCELENTIS Dental Tourism

Impressed by the high-end clientele-driven approach, and the level of language proficiency.

OpenCraft

Impeccable data entry & management services. Tasks are always completed before the deadline.

Logical

Let’s Make It Happen

Are you seeing:

  • a steady stream of data entry errors
  • your employees complaining about business processes
  • poor workplace culture
  • increasing customer complaints
  • deadlines not being met
  • growing approval bottlenecks
  • processes that don’t scale
  • a decreasing bottom line, regardless of revenue increases

If so, then you need to consider business process documentation.

Let’s Make It Happen

Are you seeing:

  • a steady stream of data entry errors
  • your employees complaining about business processes
  • poor workplace culture
  • increasing customer complaints
  • deadlines not being met
  • growing approval bottlenecks
  • processes that don’t scale
  • a decreasing bottom line, regardless of revenue increases

If so, then you need to consider business process documentation.